Automate the first layer of every call.
Luno builds AI voice agents that handle conversations, bookings, enquiries, lead capture, support, and routing—so your team doesn't have to answer every repetitive call.
Handling inquiries, calendar reservations, qualification & smart transfers
Live Voice Demo
Talk to Luno
Experience how an AI voice system can handle the first layer of a real business conversation.
Click 'Start Conversation' to talk with Luno's real AI voice agent live.
Microphone access requested only when call begins. Zero audio storage.
What can Luno automate?
From high-intent inquiries and automated booking to complex lead qualification and warm human routing, Luno handles structured business conversations.
Customer Enquiries
“What are your holiday hours, and do you have parking on-site?”
“We're open until 9 PM tonight, and we have complimentary guest parking behind the building on 4th Ave.”
See what your business could automate.
Every phone conversation is structured into custom business logic, calendar scheduling, and backend operational synchronization.
Turn every property enquiry into an opportunity.
Prospective buyers and tenants call across varying hours. Luno provides an instant, knowledgeable conversational voice layer that qualifies buyer budgets, answers listing specifications, and schedules private showings directly into agent calendars.
Incoming Call
Step 01Instant greeting & property listing recognition
Intent & Requirement
Step 02Collects bedroom count, location & move-in timeline
Buyer Qualification
Step 03Pre-approval status & budget range verification
Private Showing Schedule
Step 04Coordinates showing slot onto broker calendar
Instant Notification
Step 05SMS confirmation & CRM lead sync dispatched
Restaurants
Reservations, opening hours & dietary requirements
Handle high-volume table reservations, party sizes, dietary restrictions, and opening hour inquiries without pulling floor staff from diners.
Workflows:
Clinics
Appointment scheduling, patient intake & triage routing
Automate patient appointment booking, practitioner selection, insurance provider logging, and emergency triage routing with complete clinical compliance.
Workflows:
Hotels
Guest reservations, room availability & concierge inquiries
Provide 24/7 guest service for room rates, check-in logistics, amenities, pet policies, and seamless transfer to front desk staff.
Workflows:
Service Businesses
Quote requests, job dispatch & structured intake
Capture job details, emergency service requests, customer contact information, and dispatch technician visits automatically.
Workflows:
Integrates natively into your existing phone stack.
No complex phone system rip-and-replace. Luno sits seamlessly in front of your carriers, booking tools, and CRMs.
Telephony & Carrier Networks
Keep your existing business phone number. Connect via simple carrier forwarding or direct SIP trunking.
Calendar & Scheduling Engines
Real-time bi-directional slot verification, conflict prevention, and instant booking dispatch.
CRMs & Operational Systems
Automatically log caller transcripts, qualified lead attributes, and booking confirmations into your database.
Enterprise Governance & Security
Strict isolation ensuring zero caller audio or transcripts are ever used to train foundation models.
How implementation works.
A transparent four-phase engineering framework designed to deliver a tested, brand-accurate voice layer with zero downtime.
Understand the company's calls
We audit call logs and staff scripts to identify frequent questions, edge cases, and high-frequency friction points.
Deliverable:
Call volume audit, conversation map & escalation criteria
Design the conversation & business logic
We construct the dialogue trees, brand voice parameters, structured data collection, and warm human handoff rules.
Deliverable:
Deterministic prompt engineering & voice persona tuning
Develop & connect the system
We integrate your voice agent with booking calendars, CRM databases, telephony carriers, and notification webhooks.
Deliverable:
SIP trunking, bi-directional API sync & live staging tests
Deploy & monitor
Your voice agent fields incoming calls 24/7 with sub-400ms latency, automatic transcript logging, and zero missed calls.
Deliverable:
Production cutover, live monitoring & continuous tuning
Tangible Business Outcomes
Built for measurable operational return.
We don't sell generic AI experiments. We eliminate the repetitive phone friction that costs businesses customers and time.
Zero missed inbound calls
Every ring is answered in under 2 seconds, eliminating busy signals, voicemail drop-offs, and lost customer revenue.
Less repetitive phone work
Offload routine questions, booking requests, and intake forms so your core staff can focus on in-person and high-value work.
Instant sub-second responses
No waiting on hold. Real-time conversational intelligence provides immediate resolution for your callers.
More captured & qualified leads
Structure caller intent, capture essential contact details, and qualify budgets 24 hours a day.
24/7 continuous availability
Provide uninterrupted hospitality, after-hours medical intake, or weekend real estate inquiries without extra shifts.
Standardized brand experience
Deliver polite, accurate, and protocol-compliant conversations every single time with zero bad mood variability.
Built for real business conversations.
Every studio deployment solves a high-friction phone problem with customized logic and direct system integrations.
Companies Built
Voice Agents Active
Custom Use Cases
Platform Reliability
Noor Modern Doors
AI voice agent for instant customer enquiries, lead qualification, and appointment scheduling
Automated Workflows:
Enterprise Architecture
Engineered for high-trust business phone systems.
We provide the reliability, security, and precision required to represent your brand on live telephone lines.
Sub-450ms Latency
Engineered for natural conversational cadence without awkward delays, pauses, or overlapping interruptions.
Multilingual Intelligence
Fluidly converse in English, Spanish, French, German, Japanese, and 30+ international languages and accents.
Warm Human Escalation
When a caller needs a human specialist, Luno summarizes the context and executes an instant warm phone transfer.
Enterprise Privacy & Security
Compliant data governance with configurable encryption, caller redaction, and strict zero-training privacy standards.
Direct System Integration
Integrates with Google Calendar, Outlook, Salesforce, HubSpot, OpenTable, JaneApp, and custom REST APIs.
99.98% Telephony Reliability
Redundant carrier-grade routing ensures your business voice layer stays online around the clock, 365 days a year.
Frequently asked questions.
Everything business owners and technical leaders need to know about deploying Luno voice systems.
Have a custom workflow or enterprise telephony architecture requirement?
Our engineering team will review your call recording samples and provide a custom conversational blueprint.
Our Studio Philosophy
We build voice systems around how businesses actually work.
Most automated phone menus and generic bots fail because they force callers into unnatural numbered menus. Luno takes the opposite approach: we build conversational agents that understand colloquial speech, adapt to interruptions, and execute real actions across your business software.
Engineered around your actual operations
We don't deploy rigid scripts. We map your team's real decision trees, exceptions, and terminology into tailored conversational models.
Human-centric phone experience
Every agent is designed to listen with empathy, provide clear and concise answers, and gracefully transfer to human team members whenever necessary.
Continuous optimization & supervision
We audit call logs, refine conversational pathways, and ensure your voice layer gets smarter with every interaction.
Let's automate your first layer.
Tell us where repetitive calls are slowing your business down.